Frequently Asked Questions
Everything you need to know about your elite sports gear.
How do I determine my correct helmet size?
To find your perfect fit, measure the circumference of your head 1 inch above your eyebrows and refer to our comprehensive size chart located on each product page. A proper fit is essential for maximum protection and performance.
What is the standard shipping timeframe for custom equipment?
Standard stock items typically ship within 2-3 business days. Custom-configured helmets or shoulder pads require specialized assembly and usually ship within 7-10 business days.
Can I return or exchange protective gear?
Yes, we accept returns on unused items in their original packaging within 30 days of delivery. Please note that for safety reasons, gear that has been used in practice or games cannot be returned.
Do you offer reconditioning services for football helmets?
Absolutely. We recommend professional reconditioning every season to ensure your helmet meets NOCSAE safety standards. You can initiate a reconditioning request through our dedicated service portal.
Which payment methods are accepted?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through Affirm for qualifying purchases.
Are Schutt products covered by a warranty?
Yes, our helmets and shoulder pads come with a limited manufacturer's warranty covering defects in materials and workmanship. The duration varies by product category, typically ranging from 1 to 5 years.